Downloading and Installing the eubet App on Android
Visit our official eubet website and look for the Android app download link. Tap it, and your phone will ask permission to install an app from an unknown source (outside the Google Play Store). Approve the permission, wait for the download to complete—usually under two minutes on any internet connection—and the installation begins. The app is about 45 MB, so it fits easily on any modern Android phone.
After installation completes, tap the eubet icon on your home screen to open the app. You'll see a login screen. If you already have a eubet account from our website, enter your email and password to log in. If you're new, tap Register, enter your phone number or email, create a password (we require a mix of letters and numbers), and confirm. That's your account created—no waiting, no email verification needed to start exploring the app.
Once logged in, the app shows your account balance, a list of available games, and your account menu. Navigation is intuitive—tap Football for Liga 1 and Piala AFF markets, tap Casino for live dealers and slots, tap Esports for Mobile Legends and Free Fire betting. Your account settings are always one tap away (the icon in the top-right corner). You can review your transaction history, update your password, enable two-factor authentication, and manage payment methods from there.
The app is designed for phones, so every button, text, and image scales to your screen size. Landscape mode is supported if you prefer a wider view when watching live streams or live-dealer tables. We don't force you into any orientation—the app adapts to how you're holding your phone.
Account Verification and Identity Confirmation
Before you can deposit, we require KYC (Know Your Customer) verification. Tap Account → Verification, and we ask for your legal name, date of birth, and a photo of your identity document (KTP, passport, or driver's license). Use your phone camera to take a clear photo of the document front and back. Make sure the image is well-lit and all text is readable.
Submit the photos, and our verification team reviews them within one business day. You'll receive a push notification as soon as your identity is confirmed. We keep your ID photo encrypted and never share it with third parties. After verification, you unlock the ability to deposit and withdraw funds. This step protects both your account and our platform—it prevents fraud and ensures withdrawals reach the correct person.
- Password security
- Your password is encrypted one-way—we never see the actual text. Change it anytime in Account → Security. We recommend a strong mix of letters, numbers, and special characters.
- Two-factor authentication
- After you log in, we can send a one-time code to your email. Enable this in Account → Two-Factor Auth for extra security during high-value transactions.
- Session timeout
- If you're inactive for subject to verification, the app logs you out automatically. Tap to log back in. This prevents unauthorized access on shared or lost phones.
Deposits via Nine Payment Methods
After KYC verification, tap Wallet → Deposit to add funds. The app shows all nine payment options: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct transfers via mobile banking Virtual Account, local payment, online payment, or e-wallet. Select your preferred method, enter the amount (minimum our welcome offer), and tap Proceed. The app opens your chosen payment app or wallet automatically—no need to copy codes or switch between apps manually.
Confirm the payment in your bank or e-wallet app using your PIN or biometric (fingerprint/face). Once confirmed, you're returned to the eubet app, and your balance updates within seconds. We send a push notification confirming the deposit. During peak times—such as around Idul Fitri, Idul Adha, or Imlek holidays—confirmation might take a few seconds longer, but deposits never hang or fail silently. If an issue occurs, the app displays an error message so you know to try again or contact support.
The app encrypts all payment data during transmission. Your bank or e-wallet confirmation happens in your own app, not through eubet—we never see your PIN or credentials.
Withdrawals and Review Timelines
To withdraw funds, tap Wallet → Withdraw. Select the payment method where you want the money to go—it defaults to the method you last deposited from. Enter your withdrawal amount, and tap Submit. We review all withdrawals for compliance, which typically takes 24 hours. Larger withdrawals or unusual patterns may take 2–3 business days. You'll receive push notifications at each stage: submitted, approved, and credited to your account.
Withdrawals process 24/7, even during holidays like Liga 1 season breaks or Piala Indonesia tournaments. We do not close for weekends or local holidays. If a withdrawal is delayed, we provide a reason in your account—for example, "Additional KYC verification required" or "Bank holiday—expected credit date: [date]." We never hold your money without explanation.
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Complete KYC verification
Upload your ID photo in Account → Verification. Approval takes one business day.
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Make your first deposit
Tap Wallet → Deposit, choose a payment method (mobile banking, local payment, online payment, e-wallet, or bank transfer), and confirm in your app.
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Request a withdrawal
Tap Wallet → Withdraw, enter your amount, select your payment method, and submit for review.
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Receive your funds
We notify you when your withdrawal is approved and when it's credited to your account. Funds typically arrive within 24 hours of approval.
Notifications and Account Settings
The eubet app sends push notifications for deposits, withdrawals, match results, and live-dealer alerts. You control these in Account → Notifications. Turn off any category entirely, or set a quiet period (e.g., 10 PM to 8 AM). We never send unsolicited promotional messages—only confirmations of your own actions and optional game alerts you've opted into.
You can also manage your account from cities like Jakarta, Surabaya, Bandung, or Medan without any location restrictions. The app works on any Android device with Android 8 or newer. If you're using an older version, we recommend updating your operating system for security patches. The app uses minimal data—roughly 1 MB per hour of casual use, more if you're streaming live dealers. Connect via WiFi for the smoothest experience, especially during high-traffic events like Liga 1 matches or Piala AFF tournaments.
Data Encryption and Privacy
Every communication between your phone and our servers uses HTTPS encryption. Your password, account balance, and transaction history are never transmitted in plain text. We store your payment method details encrypted and never retain full card or account numbers—only hashed references so you can recognize which mobile banking or local payment account you linked.
We collect your phone model, operating system version, and app version to optimize performance and fix bugs. We do not sell this data to advertisers or third parties. You can delete your account anytime through Account → Close Account, which archives your data but keeps records for regulatory compliance.